Shipping & Returns

Shipping

Returns

The return or exchange of a product is applicable under the following circumstance.

If eligible for a return we need to be notified 48 hours from the time of delivery. Products purchased on sale/discount cannot be returned or exchanged.

Alterations

For any return or alteration process please contact us on pandscokolkata@gmail.com within 48 hours of receiving the garment.

Refunds

We will issue a refund only if the product goes through a quality check from our end The items that are returned needs to be intact and shouldn’t be worn/altered or washed. We have the right to refuse if the above is not complied with.
Refund will be done within 15-30 days. Products purchased on sale will not be subject to a refund.

Order Cancellation

Once an order is placed, it cannot be cancelled until the above conditions hold good. However P & S Co. has the right to cancel an order at any give point, in which case a refund will be issued to the customer.
The refund will reflect in your bank account in a certain number of days depending on the geographical location.
Products bought under promotions or sale is not subject to cancelation.